1. Run the check above and read the documents checklist. Everyone in the household needs proof of ID, children included. Every adult needs proof of address and residency, proof of income (Employment Detail Summary, three payslips, Statement of Liability), a bank statement, an employer reference and a landlord reference, all dated within the last six weeks where relevant.
  2. Go to Respond’s application page (button on the right). Applications are only accepted through the provider’s own portal, never by email or phone.
  3. Submit one application per household for this scheme, for a home size that matches your household. Two applications means disqualification.
  4. If eligible applicants outnumber homes, a witnessed lottery decides. Winners are asked for full documents, sometimes within 72 hours, so keep the folder ready.